Individuals and businesses inevitably have concerns about the opportunity for criminals to commit scams related to the Test and Trace service, so please remember:
The NHS Test and Trace service will never:
ask you to dial a premium rate number to speak to them (for example, those starting 09 or 087)
ask you to make any form of payment or purchase a product or any kind
ask for any details about your bank account
ask for your social media identities or login details, or those of your contacts
ask you for any passwords or PINs, or ask you to set up any passwords or PINs over the phone
ask you to download any software to your PC or ask you to hand over control of your PC, smartphone or tablet to anyone else
ask you to access any website that does not belong to the government or NHS

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